Welcome to HR Online Solutions

Powerback HR Online Solutions Center

Create a ticket to get quick responses to all of your HR needs. Whether you're requesting a leave, need to ask a question, or report a concern, this is your **fast and easy portal** to find all of your answers. Simply click "new ticket" above and log in with your Powerback Google ID. We look forward to assisting you with all of your needs.

We Commit To:
  • Providing an approachable and service-oriented environment
  • Adding value to the organization through a continuum of employee services from hire to retirement
  • Facilitating leadership in shaping an inclusive culture that drives excellence, creativity and innovation by supporting talent, engagement and the employee work experience
  • Exemplifying our core values and Powerback Promises
Contact Us

Want to speak with someone? View the HR Directory of HR Generalists and HR Business Partners.

View HR Directory
ATTENTION: FIRST TIME USERS

After you create your ticket, you will receive a confirmation email. You will need to **follow the steps in the confirmation email** to complete your ticket submission.

Please double check that your email address is correct so that you are able to confirm your ticket.

Payroll Resources
Payroll Corrections
You Cannot Fix in UKG

Submit a Payroll Correction Form for items you cannot fix yourself in UKG: missing hours, missed punches, missing Pay Per Unit, or for a missing or lost check.

Access Form
General Payroll Questions

For all other questions related to Payroll/Timecards contact your Bookkeeper.

View Document
Corporate Payroll
(Name or Tax Changes Only)

For legal name changes, tax or W-2 questions, submit a ticket to Corporate Payroll.

Submit Ticket
Other Resources
Net Health or System Access

Questions Related to NetHealth or Systems Access Submit a ticket to IT

Submit Ticket
BENEFITS

Questions about Benefits including coverage and claims?
Call CareBPA at **(800) 290-5163**

EMPLOYMENT VERIFICATION

All verifications are done by Thomas and Company. Code: **GENHC91**.

Instructions